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Southern City Photography Questions and Answers Section

We hope that you can find the answers to any questions you may have here, but in case we haven't quite hit the nail on the head don't be shy, feel free to reach out and ask any and all questions you may have directly by heading to the Book Us section of our website!

Travel

Do you shoot out of state weddings?

Heck yeah! We may be based in Tampa, Florida, but we’re all about traveling, we CRAVE it! We're TSA Pre-checked with our bags packed and ready to go whenever and wherever you need us!

Also just want to put out there that we volunteer as tribute to shoot your destination elopement/wedding!

Are travel fees included in your packages?

Not at the moment.
But we are currently working on creating flat rate packages that would include travel to anywhere in the continental US!

What is included in the travel expenses? And can we book travel accommodations for you?

Our travel expenses cover the following:
-2 round trip tickets (most likely from Tampa, FL unless a cheaper flight is found in a neighboring city, like Orlando)
-Rental Car
-2 Nights in a hotel
-Food stipend

We will take care of all of the bookings, the only exception to that would be if you have a room block that you'd like to add us to for our hotel stay, otherwise we take care of all the bookings ourselves!

We also want to add in that when doing any personal traveling we are always looking for the best deals - and the same applies for business travel as well, our goal is to always save as much money as possible!

Travel can be so unpredictable, what if your flight is delayed?

For out of state weddings (and even some Florida weddings that are a bit far from us) we always leave at least a day early. We also plan travel with enough buffer room so that at the latest we would still be there by the night before.

What if you haven't been to the location before?

This is a perfect example to why we leave buffer room in our travel plans! So we can get their early to scout out stunning areas at your wedding/elopement location!

And if for any reason we are unable to get their early enough to scout it out, we have access to a network of other industry professionals that we can reach out to for recommendations!

Payment

Do you require a deposit/retainer when booking with you? And if so, how much?

For elopements and weddings we require a 30% non-refundable retainer at the time of booking and signing of the contract.
With the remaining due 1 month prior to your date.

For all other sessions we require a 50% non-refundable retainer at the time of booking and signing of the contract.
With the remainder due the day before your session.

Are there payment plan Options?

We got you! We completely understand that your wedding photography is an investment and an important part of your day! We are more than willing to put together a customized installment plan once the retainer is received and contract is signed.

A family member will be paying/contributing to wedding costs, how would that affect payment?

We think it's the sweetest thing when family helps out, we have absolutely nothing against that!

The only thing that'll be any different as far as payment goes is any payments made will have to be given to us by our clients directly, so if someone wants to contribute we ask that the money be given to our clients first for them to make the payments themselves.

We have it set up this way to keep things nice and tidy!

Do you offer discounts?

The only discount that we offer is a 5% discount to active military and first responders on all of our services.

Photography

Do I have to order prints through you?

That’s totally up to you! We provide you with a personalized online gallery full of your images which you have full personal rights to print and share as you please. We do offer printing options, but there is absolutely no pressure to go through us.

However, we have done research and tested out multiple quality printers and selected a few that work really well with our professional images.

Can you modify our images to make us look "better"?

First and foremost we just want to let you know that - you are BEAUTIFUL as you are!

But to answer the question, no, we do not offer any type of heavy body modification - like making you thinner.
We are all about wanting to capture all of our couples as real and authentically as possible.

With that being said our rule of thumb is if there is anything that would naturally be gone within a few days/weeks (i.e. facial blemishes, bruises, rashes) we'd be happy to brush those out.

What should I wear to my Engagement/Lifestyle session?

When asked for our own personal opinion on attire, we always recommend wearing something on the more neutral side as well as earth tones, because those always look dreamy and are relatively timeless!

For couple and family sessions we recommend going for a “mismatched matching” look, so wearing clothing in the same color family or complementary colors. Or having everyone incorporate a specific color however they’d like into their outfit and then going with neutral colors for the rest of their outfit. But one thing’s for sure, there’s definitely no need to wear matching sweaters and khaki pants (unless that’s your thing, then you do you! And honestly, we’d love it!)

Videography

Do you offer video only packages?

We do not offer video only packages.

Is audio recording included?

Depending on the video package you are interested in, audio may be included.

The amount of professionally recorded audio that makes it into your video may vary.
We are always looking to pull out the most meaningful audio moments to include in the video - whether that be from your vows, the wise words from your officiant, or toasts made by loved ones.

Do you bring on another shooter if I add a video package?

Typically no, unless a third shooter is added to the package via our a la carte menu, we cover everything between the two of us. What can we say? We're a bit of a dream team!

When video is added:
Veronica - Lead Photographer + Video support throughout the day
Seth - Lead Videographer + Photography support throughout the day

GENERAL

Can you send me the RAW/unedited files?

We’re sorry, we do not provide RAW/unedited files under any circumstance. The simple reason being that they do not reflect our final work or our creative process and distributing them as if they were would be unprofessional.

Here's another way we like to explain it - giving out unedited RAW files would be like you asking a chef to serve you RAW chicken. You're going to want that bird cooked all the way through and seasoned to perfection!

What happens if the weather is bad on the day of our session?

Depending on the severity of the weather our answer will most likely be let's EMBRACE IT!
We are all for getting down and dirty in the rain!

If anything, uncooperative weather makes for some absolutely beautiful shots, and no amount of rain or shine can take away from the emotions you're feeling anyways!

What equipment do you use? And do you have backups?

We use full-frame Canon DSLR cameras along with a variety of lenses and lighting to help capture your special day! Our assortment of equipment is ever changing and growing as our business does. We also have a large amount of backup batteries, memory cards, and spare cameras to help us stay prepared for anything out of the ordinary.

Not to mention we always have a few handy umbrellas (clear + black) in the back of our car in case the weather doesn’t behave, that way we can still get any desired outdoor shots without anyone getting soaked! To take it up a notch we even keep a day of emergency kit in the car as well, that’s full of things any bride might find herself needing the day of her wedding. Including: bobby pins, safety pins, a plethora of personal and hair care products, and even a steamer.

What happens if you can't be at our wedding?

We'll keep this short and to the point - the only things that would keep us away from our couples and their big day is if one of us is hospitalized or we're having a family emergency/death.
If something like that were to happen we would be in touch as soon as possible and do our best to find an experienced and suitable replacement to associate shoot for us that we think would be a good fit for your wedding day.

I’m ready to book! What’s next?

First off, that’s AMAZING! We’re already so excited to hear from you! The next step is to head over to our contact page and send over all of your details.

If you’re interested in booking us for your wedding or elopement and we are still available for your wedding day, we’d love to meet up for coffee, if you’re local - our treat! We always like to get to know you to make sure we’d be a great fit for your wedding day. We even offer to bring a camera and snap a few cute photos of you so you get the chance to see our style on photos of you!

If you’re booking for a wedding, but are not local to the Tampa area the next step will be a preliminary call (basically the same conversation we’d have with you at a coffee shop, just over the phone - so you'll have to provide your own coffee.😜